Why Customer Service Is Key When Choosing a Data Center

colocation data center

Lifeline Data Centers

Every data centre owner and supervisor faces the problem of Legacy systems and making the important decision of when to update and should keep going. In a era where technology enhancements are currently happening at a fast pace, legacy systems still provide the capacity and power that systems cannot match up to. At the conclusion of the day, the secret is to rate the need at that time and make the right judgement call.

Legacy Systems in Data Centers — Love Leave them?For them Example data centers still host mission critical software for both industry and government on legacy hardware running. In fact, the OpenVMS has a disaster recovery system that’s among the most powerful ones in the industry now. Throughout the NYC 9/11 disaster, the only system that may stay online was one that was running the OpenVMS operating system deployed on its AlpaServer hardware colocation data center.

For high scale operations that require 100% uptime, many Clients do not even look at changing no matter what the newer attributes may be. This colocation data centeris due to the fact that the risk of migration alone is greater than any new quality that the system may provide, and the philosophy is to adhere to simplicity and to stick with what’s been working wonderfully for many years.

Another advantage of legacy systems is the cheap. A Comparison study demonstrated that handling an environment with 40 servers and 10 databases was 50% less expensive when using heritage OpenVMS systems. The analysis also indicates that the legacy system is 10 times more secure than its modern-day counterparts, and has 75-91 times less security vulnerabilities which are unaddressed.

There are many options available at data centres where Old hardware could be refurbished to receive a new lease of life of. Then another idea would be to use emulation if the hardware can’t keep up. This has many advantages as there’s no down time involved and no additional user training needed for migration.


Old is often golden, and legacy systems are And away merely to keep up with the tech’Joneses’. Again, if the parent firm (such as HP that will discontinue support of legacy systems outside 2020) isn’t inviting enough, then you may be forced to go to get an upgrade to a brand new.

Choosing a data centre isn’t a small decision. Renting Equipment in a data center — or moving in your own equipment for colocation — is a significant investment that should serve you for several years. You know that a data centre should have reliable regional utilities, network speed that is superb, security and a favorable climate. Perhaps you have seen that the ability to provide excellent customer service, however of a data center? Most data centers have network speeds and security. Just a few deliver world class customer service. Customer support is the feature that sets the data centers that are best .


On-Site Support


A data center outage — even a brief one — can be a very Costly occasion. For those companies that rent or colocate servers, an outage can cost thousands of dollars per minute. For some data centers support isn’t a priority. Sometimes, a data centre may have just one on-site technician who’s only at the centre to make sure that the power is on and any onsite colo customers are behaving themselves. If either of those is not the case, the person at the data center calls a administrator to enter and solve the problem.


If the only man at a data center is Somebody Who lacks the Knowledge required to troubleshoot problems when they occur, outages can cause significant downtime and financial losses. That’s why we have a 24/7 team of admins and engineers — not watchers. Our staff can fix it, if a problem occurs.

Specialized Knowledge


Having administrators does not just benefit the data Center for a whole — it rewards your servers and software. You can not have a representative of your organization at a data center 24 hours a day — nor should you. Among the reasons why businesses decide to colocate or lease data center space is simply because doing so gives them the luxury of having someone else handle server security and accessibility. You always have the option to use access to generate software changes.


What happens when the server encounters a physical Problem or crash? Performing an emergency operation such as rebooting a server or changing out a failed power source takes physical access to the server. If your server experiences an emergency, then you’ll be happy that you selected a data centre with onsite staff who understand how to repair server issues.

Hardware Procurement


While using a group of sys admins and Engineers on-site 24/7 is critical that there are situations as it is not enough. When one of your colocated Servers has is replaced. In an ideal setting your Data center not only has the employees to assist with hardware failures Also has a diverse inventory of hardware they’re eager to lend or Market you. This support attribute Isn’t common but it’s accessible, typically that Provide dedicated servers in addition.